Not Receiving Our Emails?

Not Receiving Our Emails?

FIRPTA Refunds promptly answer incoming emails. Usually within an hour or hours and never later than one business day.

If you do not receive a prompt response please check your spam and junk folders just in case our email response got delivered there instead of your inbox.

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How to Stop Emails from Going to Junk and Spam:

Hotmail Users:

If you find our responsive email message in your Junk E-mail folder instead of your inbox, select the confirmation message and click Not Junk, which will allow future messages to get through.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

1. Click Mail, then Options (next to the Help link)

2. Click Junk E-Mail Protection

3. Click Safe List

4. Enter this domain: FIRPTArefunds.com

5. Repeat and enter our Umbrella domain: FPG-USA.com

Click Add

Yahoo Users:

If you find our responsive email message in your Bulk Mail folder instead of your inbox, select the confirmation message and click Not Spam, which will allow future messages to get through.

Gmail Users:

If you find our responsive email message in your Spam folder instead of your inbox, select the confirmation message and click Not Spam, which will allow future messages to get through.

Everyone else:

If you do not receive our responsive email message promptly, please check your Spam or Bulk E-Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and mark it Not Spam, which should allow future messages to get through.