👋 Refund Policy
Our refund policy is clearly stated on each client invoice prior to payment.
🧾 Nature of Our Services
FIRPTA Refunds provides professional services, not retail products.
All services are:
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Discussed in detail with clients before engagement
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Clearly defined prior to invoicing and payment
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Agreed upon by the client before work begins
⚠️ No-Refund Policy
Due to the nature of our work, services are generally non-refundable once initiated.
Many of our services are similar to those performed by:
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Appraisers
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Property inspectors
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Financial or tax professionals
👉 Once the service is ordered and work begins, the value is delivered through the analysis, preparation, and execution itself
🧠 Client Commitment
We consult closely with clients to ensure:
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Full understanding of the scope of services
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Alignment before any invoice is issued
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Confidence in proceeding before work begins
Clients are expected to request services only when they are ready to move forward.
🔄 Transaction Changes
If a real estate transaction falls through:
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We offer the ability to transfer certain services to a new buyer or transaction
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This is available for up to one (1) year
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A nominal redraw or transfer fee may apply
⚠️ Why This Policy Exists
Our policy reflects the professional and customized nature of our services, where value is created through:
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Expertise
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Time
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Analysis
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Execution